tb777's Privacy Policy

1 Introduction & Scope

tb777 operates a safe and reliable online gaming platform for users in Bangladesh. We believe that your privacy is a fundamental right, and ensuring the protection of your personal information is our first and foremost responsibility.

This Policy describes how tb777 collects your personal information, the purposes for which it is used, who it may be shared with, and the steps we take to keep your information secure. This Policy applies to our website, mobile version, and all associated services of tb777.

2 What Information We Collect

We collect various types of information when you create an account, use services, and carry out transactions on the tb777 platform. The categories of information collected are listed below:

2.1 Personal Identity Information

• Full name and date of birth (for age verification — users must be at least 21 years old)
• Valid email address and contact details
• National ID card or passport number (where applicable for identity verification)
• Current address (where applicable)

2.2 Financial & Transaction Information

• bKash, Nagad, or Rocket account numbers (only the portion required for verification)
• Bank account details (for bank transfers, covering registered banks in Bangladesh)
• Deposit and withdrawal amounts and transaction history
• Bonus claims and wagering records

2.3 Usage & Technical Information

• IP address, browser information, and device type
• Login date and time, session duration
• Pages visited and gaming activity
• Data collected from cookies and similar tracking technologies

2.4 Communication Information

• Live chat messages and email correspondence (communications with [email protected])
• Complaints and requests submitted to customer support

3 How We Collect Information

tb777 collects information from the following sources and through the following methods:

• Information provided directly: Information you voluntarily provide when you register an account, fill out forms, or contact us.
• Automatically collected information: Information collected automatically through cookies, log files, and similar technologies when you use our platform.
• Information received from third parties: Limited information received from payment processors (such as bKash, Nagad, Rocket, and bank transfer providers) and identity verification services.

3.1 Cookie Policy

tb777 uses cookies to improve service quality and personalize the user experience. Cookies are small text files stored in your browser. You can disable cookies from your browser settings, though doing so may prevent some services from working properly.

We use the following types of cookies:

• Essential cookies: Required for the core operation of the platform.
• Performance cookies: For analyzing and improving site performance.
• Preference cookies: To remember your preferred language and settings.

4 Purposes for Using Information

tb777 uses the information we collect only for legitimate and necessary purposes. The main purposes for which information is used are listed below:

4.1 Service Delivery & Operations

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and financial transactions (via bKash, Nagad, Rocket, and bank transfer)
• Providing bonuses, rewards, and VIP benefits
• Resolving technical issues on the platform

4.2 Security & Compliance

• Ensuring account security and preventing fraud
• Verifying that users are at least 21 years old
• Complying with applicable regulations to prevent money laundering and illegal activity
• Implementing responsible gaming guidelines

4.3 Customer Service & Communication

• Providing support via 24/7 live chat and email ([email protected])
• Sending important notifications related to accounts and transactions
• Responding to your inquiries or complaints

4.4 Service Improvement

• Improving service quality through analysis of user behavior
• Planning the addition of new games and features
• Technical development and performance optimization of the platform

5 Sharing & Disclosure of Information

tb777 does not sell or rent your personal information to third parties. However, limited information may be shared with the parties listed below in specific circumstances:

5.1 Service Provider Partners

We engage trusted third-party service providers to help operate our services, such as payment processing companies and technology support firms. Only the information necessary for them to perform their specific tasks is shared with these partners, and they may not use your information for any other purpose.

5.2 Legal Obligations

When disclosure of information is legally required in order to comply with a court order, judicial process, or applicable legal regulations, the relevant information may be provided to the relevant authorities to the extent required.

5.3 Security & Fraud Prevention

Limited information may be shared with relevant authorities where necessary to detect and prevent fraud, identity theft, or other criminal activity.

6 Data Security Measures

tb777 follows industry-standard technologies and practices to keep your personal information secure. Our key security measures are outlined below:

• SSL/TLS Encryption: All data transfers on our platform are protected by advanced SSL encryption technology, which prevents third-party access during data transmission.
• Secure Server Infrastructure: Our servers and databases are protected by modern firewalls and intrusion detection systems.
• Access Controls: Only authorized staff are granted limited access to your information, and only as needed for their specific roles.
• Regular Security Audits: The security of our systems is regularly reviewed and tested.
• Data Minimization: We collect only the information that is necessary and avoid storing data that is not needed.

It should be noted, however, that no method of data transmission or storage on the internet is 100% secure. While we take the utmost care to protect your information, no security measure can be claimed to be completely impenetrable.

7 Data Retention Period

tb777 retains your personal information for as long as necessary or legally required. The retention policy for specific categories of information is outlined below:

• Account information: Retained while the account is active and, after closure, for as long as required under applicable legal regulations.
• Financial transaction records: Retained for a specified period in accordance with payment-related regulations.
• Communication records: Customer service correspondence is retained for a reasonable period.
• Cookie data: Depending on the type of cookie, automatically deleted at the end of a session or upon expiry of the set period.

8 Your Rights

As a tb777 user, you have certain important rights over your personal information:

8.1 Right to Access

You can find out at any time what information we hold about you. To make this request, contact us at [email protected].

8.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. We will make the necessary changes as soon as possible.

8.3 Right to Request Erasure

In certain circumstances, you may request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, it may not be possible to stop processing that is essential for delivering the core service.

8.5 Opting Out of Marketing Communications

If you do not wish to receive promotional communications, you may let us know at [email protected]. However, essential notifications related to transactions and your account will continue to be sent.

9 Protection of Minors' Information

tb777 is intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under 21. Date of birth is verified at the time of account registration, and if a user is suspected to be a minor, the account is immediately suspended.

If we are informed that we have unknowingly collected information from someone under the age of 21, we will immediately close that account and delete the associated information.

10 Third-Party Websites & Links

If the tb777 platform contains links to third-party websites (though we keep this to a minimum), those websites have entirely separate privacy policies that are outside our control. We are not responsible for how your information is processed on third-party websites. You are advised to read the privacy policy of any third-party site before visiting it.

Payment services such as bKash, Nagad, Rocket, and various bank transfer providers have their own privacy policies. Those policies may also apply when you carry out transactions on tb777.

11 Policy Changes & Updates

tb777 reserves the right to amend this Privacy Policy at any time as a result of changes in its business operations, technology, or applicable regulations. If any significant changes are made to the Policy:

• The "Last Updated" date on this page will be changed.
• For important changes, a notification may be sent to your registered email address.
• Continued use of tb777 after the updated Policy is published will be considered as your agreement to the new Policy.

You are advised to visit this page regularly to stay informed about the latest version of the Policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat service (available in both Bengali and English)

Our privacy team will process your request as soon as possible. We take all your concerns seriously and are always ready to work toward a satisfactory resolution.